SHIPPING, WARRANTY & RETURNS
HYLA now offers FREE SHIPPING on orders over $100. (Except for shipping to the region where our distributors are located.)
All HYLA products are warrantied against defects in materials and workmanship FOR 365 DAYS from the date of original purchase. We will cover the cost to repair or replace, at our discretion, any item that is found to be defective in materials or workmanship.
This limited warranty does not cover modified products or damage caused by improper care, abuse, accident or the natural breakdown of materials over time as a result of reasonable use.
This limited warranty goes into effect on the original date of purchase and applies only to the original owner.
HYLA's products come with a 7-day no-questions-asked return policy that begins on the date of delivery.
Returned products must be received in like-new condition with all accessories for a 20% restocking fee to be assessed. Products returned in less than new condition, missing accessories, and/or in unoriginal packaging may be assessed a larger restocking fee.
The shipping charges on returned merchandise and purchase AND all of the tax are at the customer’s expense.
Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s PayPal account.